WE HAVE CHANGED OUR APPOINTMENT SYSTEM!
Following feedback from patients and recognising the difficulties there have been over the last year in accessing a GP appointment quickly and simply, we have made changes to our appointment system that came into efect at the beginning of 2015.
We have made more appointments available to book on the day without having to speak to a doctor on the phone first. We are also working to try and bring the wait for a routine appointment down from the current three to four weeks, and to have the appointment diary available longer in advance.
Once the on the day appointments have been used, if your problem is not medically urgent you may be asked to phone back on another day. We will always see medically necessary patients that day, but the decision as to whether the problem is urgent for that day may be referred to the doctor. As always, if you want to see a specific GP for a non-urgent problem you may have to wait umtil their next routine appointment.
THE NEXT TARGET TRAINING AFTERNOON IS WEDNESDAY, 20 MAY 2015 AND THE SURGERY WILL BE CLOSED FROM 1.30 PM. Should you need urgent medical attention or advice during this period please dial 111. Calls to the NHS111 service are free from landlines and mobiles
Have you had a problem with the long wait for an appointment recently? THIS VIDEO explains the challenges that surgeries, including ours, are facing at the moment. We are supporting the"YOUR GP CARES" campaign. More information can be found on the BMA Website "Your GP Cares" page here.
THE PATIENT PARTICIPATION GROUP ANNUAL REPORT FOR 2013/14 CAN BE ACCESSED BY CLICKING ON THE "SURVEY REPORT" LINK TO THE RIGHT OR BY CLICKING HERE
Welcome to the Bath Lodge Practice Online
Bath Lodge doctors' surgery in Bitterne provides the highest quality healthcare to patients in the Southampton area. Bath Lodge Practice has been in Bitterne for many years, initially in Bath Road, but in 1985 we moved to purpose-built Bitterne Health Centre where our surgery is situated on the first floor of the building. Access for the disabled and pushchairs is by lift.
Our doctors, nurses and all our other staff are dedicated to offering a professional service and this surgery website will help us to keep all our patients up to date with news and information about our practice. We will keep it current with any developments or other details that we feel are relevant to you. .
As well as a source of information about our practice, the staff and the services we provide, we hope you will use this website as a useful resource for other health-related information. Please have a look around and do send us some feedback if you like. We can use your ideas to improve our online services and further develop the content of this site.
NEWS: Bath Lodge takes part in a pioneering national project to improve young people's health. Upload the press release here.
As part of a national initiative with the charity The Association for Young People's Health we are working with No Limits to try and improve young people's access to health care and information.
YOU CAN NOW REGISTER FOR ON-LINE APPOINTMENT BOOKING - PLEASE GO TO WWW.PATIENT.CO.UK/ACCESS Registration will allow you to book one appointment. You will need to bring ID into the surgery on your next appointment. Once we have seen your ID the system will allow you to continue to use it to book appointments.
(Site updated 13/03/2015)